A long, narrow corridor with many images can fail to process because of its size. In a resolved case a second processing run worked. The size limit that applies is not published, so do not rely on a number.
Rule out other causes
Check that the upload finished, that you have enough images, and that the overlap is sufficient. A capture-quality problem gives a different error than a size problem.
Retry once
Start processing one more time. If it fails again, stop.
Contact Sodex Support
Send the evidence below. Support can check the job and advise whether to split or reduce the dataset.
What to send to Sodex Support
- Project link and data model name with its timestamp
- The exact error or status
- Number of images and total size
- Result of your retry
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