# Overview
Every Sodex System—whether it is an SDX-Compact, SDX-4DVision, or any other variant—creates a mobile WiFi hotspot that allows you to locally access the SDX-Mate Web App. This is especially useful for configuration, project selection, starting scans, or performing diagnostics directly from a mobile or desktop device.
# Step-by-Step Guide
Quick answer The network name is the serial number of the system. The password is
<SerialNumber>-<YearOfConstruction>!. SDX-Mate has no host name to type: connect to the hotspot and open http://192.168.244.1. If the hotspot is turned off, for example because the system uses Starlink, find the IP address of the system in the Starlink app and open that address instead. See Starlink setup for SDX-Compact.
Tip Use the system hotspot when SDX-Cloud is unavailable or when you need quick local access for setup and diagnostics.
1\. Identify the System SSID
- Each system broadcasts a unique WiFi hotspot.
-
SSID = Serial Number of the system (for example,
SDX-C000043). - You can find the serial number on the system’s serial number plate.
2\. Determine the WiFi Password
- The default password follows this format:
<SerialNumber>-<YearOfConstruction>!
Example:
- Serial number:
SDX-C000043 - Year of construction:
2024 - Password:
SDX-C000043-2024! - The year of construction is printed on the serial number plate.
Info If you cannot read the serial number plate, contact Sodex Support and share any available identifiers, such as photos or labels.
3\. Connect Your Device
- Open the WiFi settings on your device.
- Select the SSID matching the system serial number.
- Enter the password described above.
Warning A “No internet” message is expected. The hotspot is for local access only.
4\. Access the SDX-Mate Web App
- Open a browser such as Chrome, Safari, or Firefox.
- Enter
http://192.168.244.1. - SDX-Mate loads directly from the system.
# Troubleshooting

Tip If the page does not load, confirm that you are still connected to the hotspot and re-enter the address.
SDX-Mate stays on the loading screen
If SDX-Mate shows “SDX-Compact is starting, please be patient” for more than a few minutes:
- Confirm that you are connected to the system hotspot.
- Reload
http://192.168.244.1. - Clear the browser cache.
- Check whether the system uptime exceeds 15 minutes.
Restart required If SDX-Mate is still loading after some time (~10 minutes), restart the unit. This resolves the issue in known cases.
Info Logs showing “system online” are normal and only confirm connectivity, not that SDX-Mate is fully loaded.
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