SDX‑Cloud : Creating an Account and Organization

This article describes the complete sign-up flow for new SDX-Cloud customers: from creating a personal user account to setting up the first organization.

Overview

The sign-up wizard consists of three steps:

After completing these steps, you can sign in and start using SDX-Cloud.

1. Create account: personal user profile and login credentials

1. Configure your account: regional and formatting preferences

1. Create organization: company / team space and billing details

How do I get the sign-up link?

There is no public self-service sign-up page for SDX-Cloud. Instead, you receive a registration link either:

• directly from Sodex Innovations, or

• from an authorized reseller, who can generate customer-specific links.

Free Tier

• Grants the customer a free-tier SDX-Cloud organization.

• The organization is created with the free-tier limitations configured by Sodex.

Free Trial

• Grants the customer a time-limited trial (for example, 30 days) of SDX-Cloud.

• After registration, the trial organization can later be upgraded to a paid plan.

Paid signup

For paid signup there are commercial variants such as:

• Paid with system: SDX-Cloud subscription is bundled with an SDX system (e.g. SDX-Compact).

• Paid without system: standalone SDX-Cloud subscription.

Once you have received one of these links, the sign-up wizard described below starts.

Step 1 – Create your user account

• First name\*

• Last name\*

• Phone number\*

• Username\*

• E-Mail\*

• Password\*

• Confirm password\*

1. Open the SDX-Cloud sign-up link in your browser.

1. On the Create account page, fill in the form:

1. Click Next to continue.

Step 2 – Configure your account

In the second step you define how SDX-Cloud displays units, numbers, and dates for your user account.

The Configure your account page contains:

• Conversion system\*

• Select how distances and measurements are displayed (for example, Metric).

• Number formatting\*

• Choose how decimals and thousand separators are shown (for example, European).

• Date format\*

• Select the preferred date layout (e.g. German, US, ISO).

• Set timezone\*

• Choose the timezone used for timestamps (for example, Locale timezone (Europe/Vienna)).

• Time format\*

• Choose between 24-hour and 12-hour clock.

After selecting the desired options, click Next.

Step 3 – Create your organization

In the final step you create the organization that will own licenses, devices, and projects.

On the Create organization page, fill in:

• Name\*

• The organization’s display name (e.g. company or department).

• Phone number\*

• Main contact number for the organization.

• Invoice Email\*

• Email address that will receive invoices and billing information.

• This invoice email must be confirmed via the verification email.

• Currency\*

• Default billing currency for the organization (e.g. € (EUR)).

When all fields are completed, click Create.

After this step:

• The organization is created.

• The current user becomes the owner/admin of this new organization.

Interactive Demo

First login

Once the sign-up process is complete, you will see the standard Sign in screen.

At this point you will enter SDX-Cloud with your new user account and freshly created organization.

Next, complete your billing setup as described in ‘Managing Billing Information & Invoice Email in SDX-Cloud’ so you can buy licenses and flatrates.

1. Go to the SDX-Cloud login page.

1. Enter the E-Mail address you used in Step 1.

1. Enter your Password.

1. Click Sign in.

Troubleshooting

• “Next” or “Create” button is disabled

• Check that all mandatory fields (*) are filled in.

• Verify that both password fields match.

• Email already in use

• An account with this email address already exists. Use Sign in instead, or use a different email.

• Cannot complete organization creation

• Confirm that the invoice email and phone number are valid.

• If the issue persists, contact Sodex Support with a screenshot of the last step.

Related Articles

• Activate your SDX-Cloud Account
• Best Practices for Onboarding New Users
• Organization Settings & Overview

\\Available translations\\: en-us