SDX‑Cloud : Creating an Account and Organization

This article describes the complete sign-up flow for new SDX-Cloud customers:
from creating a personal user account to setting up the first organization.

---

Overview

The sign-up wizard consists of three steps:

1. Create account: personal user profile and login credentials

2. Configure your account: regional and formatting preferences

3. Create organization: company / team space and billing details

After completing these steps, you can sign in and start using SDX-Cloud.

---

How do I get the sign-up link?

There is no public self-service sign-up page for SDX-Cloud.
Instead, you receive a registration link either:

• directly from Sodex Innovations, or

• from an authorized reseller, who can generate customer-specific links.

Free Tier

• Grants the customer a free-tier SDX-Cloud organization.

• The organization is created with the free-tier limitations configured by Sodex.

Free Trial

• Grants the customer a time-limited trial (for example, 30 days) of SDX-Cloud.

• After registration, the trial organization can later be upgraded to a paid plan.

Paid signup

For paid signup there are commercial variants such as:

• Paid with system: SDX-Cloud subscription is bundled with an SDX system (e.g. SDX-Compact).

• Paid without system: standalone SDX-Cloud subscription.

Once you have received one of these links, the sign-up wizard described below starts.

---

Step 1 – Create your user account

1. Open the SDX-Cloud sign-up link in your browser.

2. On the Create account page, fill in the form:

   • First name*

   • Last name*

   • Phone number*

   • Username* 

   • E-Mail* 

   • Password*

   • Confirm password*

3. Click Next to continue.

---

Step 2 – Configure your account

In the second step you define how SDX-Cloud displays units, numbers, and dates for your user account.

The Configure your account page contains:

• Conversion system*

  • Select how distances and measurements are displayed (for example, Metric).

• Number formatting*

  • Choose how decimals and thousand separators are shown (for example, European).

• Date format*

  • Select the preferred date layout (e.g. German, US, ISO).

• Set timezone*

  • Choose the timezone used for timestamps (for example, Locale timezone (Europe/Vienna)).

• Time format*

  • Choose between 24-hour and 12-hour clock.

After selecting the desired options, click Next.

---

Step 3 – Create your organization

In the final step you create the organization that will own licenses, devices, and projects.

On the Create organization page, fill in:

• Name*

  • The organization’s display name (e.g. company or department).

• Phone number*

  • Main contact number for the organization.

• Invoice Email*

  • Email address that will receive invoices and billing information.

  • This invoice email must be confirmed via the verification email. 

• Currency*

  • Default billing currency for the organization (e.g. € (EUR)).

When all fields are completed, click Create.

After this step:

• The organization is created.

• The current user becomes the owner/admin of this new organization.

---

Interactive Demo 

---

First login

Once the sign-up process is complete, you will see the standard Sign in screen.

1. Go to the SDX-Cloud login page.

2. Enter the E-Mail address you used in Step 1.

3. Enter your Password.

4. Click Sign in.

At this point you will enter SDX-Cloud with your new user account and freshly created organization.

Next, complete your billing setup as described in ‘Managing Billing Information & Invoice Email in SDX-Cloud’ so you can buy licenses and flatrates.

---

Troubleshooting

• “Next” or “Create” button is disabled

  • Check that all mandatory fields (*) are filled in.

  • Verify that both password fields match.

• Email already in use

  • An account with this email address already exists. Use Sign in instead, or use a different email.

• Cannot complete organization creation

  • Confirm that the invoice email and phone number are valid.

  • If the issue persists, contact Sodex Support with a screenshot of the last step.

Related Articles

• Activate your SDX-Cloud Account
• Best Practices for Onboarding New Users
• Organization Settings & Overview