Adding & Managing Devices in SDX‑Cloud

Summary

You can manage SDX-PocketScan devices, drones, and DJI Docks from the Devices area in your organization settings. This article explains the shared device-creation workflow, the required fields for each device type, and the limits you should verify before you save.

Prerequisites

• You have access to the correct organization in SDX-Cloud.
• You know which device type you want to add: SDX-PocketScan, Drone, or DJI Dock.
• You have the device serial number available exactly as printed on the hardware.
• You have decided whether the device should be Active, create pins automatically, or receive a license or flatrate.
• If you are adding a DJI Dock, you already have an active drone available for assignment or you are ready to create one first.

Step-by-step instructions

General steps to add a device

The basic creation flow is the same for all supported device types.

1. Open Organization > Settings > Devices.
2. Select the tab for the device type you want to add.
3. Click the + button in the top-right corner of the table.
4. Enter a clear name in Name.
5. Enter the exact device serial number in Serial number.
6. Enter a description if you want to store an additional note for the device.
7. Select the relevant options, such as Active, Create pins, Has license, or Has flatrate.
8. Click Continue or Save.

Expected result: The device is saved and appears in the selected device table.

Adding an SDX-PocketScan device

SDX-PocketScan devices use a split serial-number format that must match the hardware label exactly.

1. Open the SDX-PocketScan tab.
2. Click the + button.
3. Enter the device name in Name.
4. Enter the serial number in the matching serial fields.
5. Enter the first serial part with 5 characters using lowercase letters and numbers.
6. Enter the second serial part with 8 characters using uppercase letters and numbers.
7. Enable Is extended serial number only if the device has a third serial part after the final hyphen.
8. Enter the third serial part with 2 characters if the extended serial option is enabled.
9. Enter a description if needed.
10. Enable or disable Active depending on whether uploads should be processed automatically.
11. Enable or disable Create pins depending on whether Infomap pins should be created automatically.
12. Assign Has license or Has flatrate only if the device should permanently receive that entitlement.
13. Click Continue.

Expected result: The SDX-PocketScan device is available in the table and can be used with the saved configuration.

Adding a drone

Drone devices require the standard device fields plus a manufacturer selection.

1. Open the Drones tab.
2. Click the + button.
3. Enter the device name in Name.
4. Select the manufacturer in Manufacturer.
5. Enter the drone serial number.
6. Enter a description if needed.
7. Enable Active if flights from this drone should be processed automatically.
8. Enable Has flatrate only if the drone is covered by a photogrammetry flatrate.
9. Click Continue.

Expected result: The drone is saved and can be selected later for DJI Dock assignment or drone-based workflows.

Adding a DJI Dock

A DJI Dock must be linked to an active drone before you can finish the setup.

1. Open the Drones tab.
2. Create the required drone first if it does not already exist.
3. Open the DJI Docks tab.
4. Click the + button.
5. Enter the device name in Name.
6. Enter the dock serial number.
7. Select the linked drone in Active drone.
8. Enter a description if needed.
9. Enable Active if flights from this dock should be processed automatically.
10. Enable Create pins if captures from this dock should create Infomap pins automatically.
11. Enable Has flatrate only if the dock is covered by a photogrammetry flatrate.
12. Click Continue.

Expected result: The DJI Dock is saved with an active drone assignment and is ready for dock-based workflows.

Changing or adding a drone to a DJI Dock

You can update the active drone assignment for a DJI Dock at any time.

1. Open Organization > Settings > Devices.
2. Select the DJI Docks tab.
3. Click the three-dot menu in the Actions column.
4. Select Edit.
5. Select the correct device in Active drone.
6. Click Save.

Expected result: Future flights from that DJI Dock are linked to the newly selected drone.

Limits and notes

• The serial number is locked after the device is saved.
• Licenses and photogrammetry flatrates are permanent after assignment.
• A device that has a license or flatrate assigned can no longer be deleted.
• SDX-PocketScan uploads fail if the saved serial number does not exactly match the registered hardware serial.
• A DJI Dock always requires an active drone assignment.

Related articles

• Article: Device Management Overview in SDX-Cloud
• Article: SDX-Cloud: How to add a SDX-PocketScan Device
• Article: DJI Dock & Drone Integration Workflow in SDX-Cloud
• Article: How to Integrate DJI Docks with SDX-Cloud (with DJI Flighthub)